Office food service · Austin, Texas Commissary opens 06:30 · Monday to Friday

Lunch and coffee for the people who are at their desks every day.

Office coffee service, breakroom micromarkets, office lunch delivery and staff cafeteria management for Austin workplaces of 25 to 600 people. It all comes out of our own commissary on Market Street and lands on one invoice. Order lunch by 10:00 and it is on your floor by 12:00, with a name on every box.

Staff eating lunch at long oak tables in a sunlit office cafe
12:10Tuesday lunch, delivered at 11:52, eaten at the long table by the window
The clock we keep

A daily employee lunch program lives or dies on two times

Everything in our week bends around the lunch cut-off and the delivery window. Get those two right five days running and nobody in the office thinks about food again, which is the point.

  1. Order cut-off

    10:00

    Teams order from the week's menu until ten. At 10:01 the count goes to the pass and the kitchen cooks to it, not to a guess.

  2. On your floor

    12:00

    Crates leave at 11:40 and the boxes are on your floor by noon, one per person, name on the lid.

  3. Running since

    2014

    Eleven-plus years of weekday routes around Austin. Around 40 of us now: cooks, drivers, technicians and two cafeteria managers.

Milk is the thing that goes wrong. We carry it on the route, not by courier.

Route lead, north Austin run
One working day

The route runs on a fixed clock

Same stops in the same order, and the same person at your door. The clock starts at 06:30 in our commissary and ends when the last crate is back and the waste sheet is signed.

The weekday route, 06:30 to 14:30 A line runs through seven stops: 06:30 commissary opens, 07:15 coffee points cleaned, 09:00 micromarkets restocked, 10:00 lunch order cut-off, 11:40 crates out the door, 12:00 lunch on your floor, 14:30 crates collected and waste logged. 06:30Commissary opens 07:15Coffee points dialled in 09:00Markets restocked 10:00Lunch orders close 11:40Crates out the door 12:00Lunch on your floor 14:30Crates back, waste logged
Market Street commissarySeven stops, every weekday
  1. 06:30

    Commissary opens

    Lights on at Market Street. The first cook starts bread and bowls: grains on, roasting trays in, dressings made the same morning. The day's milk and pastries are loaded into the route vans before seven.

  2. 07:15

    Coffee points cleaned and dialled in

    Before your first people arrive, the route person flushes the milk lines, empties the grounds, wipes the trays and pulls a test shot. If the grind has drifted, it gets corrected there, not after the first complaint.

  3. 09:00

    Micromarkets restocked, dates checked

    Every item in the fridge is checked against its date. Anything past it comes out and goes on the waste sheet. Then the gaps get filled from the van, and the kiosk count is reconciled against what left the shelf.

  4. 10:00

    Lunch order cut-off

    Orders close. The count lands on the pass and the kitchen plates to it. Late orders after ten go on the next day, because cooking to a guess is how kitchens waste food and run short at the same time.

  5. 11:40

    Insulated crates out the door

    Boxes are packed per person, name on the lid, hot and cold kept in separate crates. The vans leave in route order so the furthest office is not the one waiting.

  6. 12:00

    Lunch on your floor

    The driver brings the crates up to the floor you gave us, not the loading dock. Your office contact signs for the count and the boxes go on the table.

  7. 14:30

    Crates collected, waste logged

    Empty crates come back to the commissary for washing. Leftovers and pulled market stock are weighed and logged, and the log shapes the next week's order quantities.

Who does the work

The same person fills your fridge every morning

A lot of office pantry services rotate drivers. We do not. Clients learn the name of the person who restocks their market, and that person learns which floor drinks oat milk.

We started in 2014 with one van, one coffee machine contract and a rented kitchen. The commissary on Market Street came later. Today about 40 people work here: cooks who start at 06:30, route drivers who each own a fixed run, technicians who came up as baristas and know what a sour shot tastes like, and two cafeteria managers who run staff canteens for clients on site.

The one-person-per-route model costs us flexibility. When a route lead is off, a named cover who has ridden that route before takes it, not whoever is free. It is slower to staff that way. It is also the reason a fridge that ran low on Tuesday gets more yogurt on Wednesday without anybody filing a ticket.

The mistake we see most often at offices that switch to us: the old provider delivered coffee and snacks from a warehouse and lunch from a separate caterer, and nobody owned the breakroom. Two vendors, and each one blamed the other. With us the milk order, the market stock and the lunch count come from one kitchen and are billed together.

Started
2014, Austin
People
Around 40: cooks, route drivers, technicians, two cafeteria managers
Commissary
46 Market Street, Suite 4, Austin. Opens 06:30 weekdays
Office size we suit
Roughly 25 to 600 people
Lunch window
Order by 10:00, delivered by 12:00
Coffee descaling
Every fortnight, on the route
Market checks
Every weekday morning, dates logged
Invoices
One, covering every service you take

More on the kitchen and the people: the about page covers how the commissary runs and what we buy from Texas suppliers.

How the price is built

We quote on a basis, then fix it after a site visit

No published rate card, because a coffee point for 30 people on one floor and one for 400 across three are different jobs. Here is what each quote depends on.

Price basis per service. Nothing here is a binding quote.
Office coffee pointMonthly equipment and service fee, plus beans and milk per cup served. Quoted after we have seen the room, the water supply and the headcount.
MicromarketEmployees pay per item at the self-checkout kiosk. Host terms, including any company subsidy, are set by headcount at the site survey.
Office lunch deliveryPer plate. Invoiced weekly to the company, or paid by each employee when they order.
Cafeteria operationMonthly management fee plus food cost, on an open book you can read line by line.
From first call to first Monday

How an office starts with us

  1. You send the headcount and the floor

    By the form below, phone or email. That is enough for a first answer, usually the same working day, on whether a market or a coffee point makes sense first.

  2. Site survey, about 45 minutes

    We walk the breakroom, check the water line and power for a machine, measure fridge space and find out where lunch crates can come up. Nothing is signed at this visit.

  3. Written quote on the basis above

    Within a week of the survey. It names the equipment, the route stop time and the route person who will cover your office.

  4. Install and first stock

    A coffee point goes in on one morning. A micromarket takes a day to fit and a day to stock. Lunch can start the Monday after you sign.

  5. Review after four weeks

    We look at the waste log, the sales and the lunch counts with you and adjust. Most offices change the market mix at this point, rarely the coffee.

What we will not do

Weekdays only, and no one-off events.

  • Banquets and galas

    A kitchen that chases a Saturday gala shows up tired on Monday. Our cooks do one job, and it is your weekday lunch.

  • Weekend events

    The commissary closes on Friday afternoon. The one exception is a holiday lunch for a team we already feed every day, on a weekday.

  • Single-drop party trays

    If you want one sandwich platter for one meeting, a caterer will do it better and cheaper. We are built for the daily run.

  • Machines we cannot service

    We only install coffee equipment our own technicians can strip, descale and repair. No leased black boxes waiting three days for a callout.

We do not do weddings. The kitchen that cooks your Tuesday lunch is not going to spend Saturday on a gala.

Route lead, north Austin run
Before you ask

The questions office managers ask on the first call

Anything not here, ask it in the form or on the phone. We would rather answer a blunt question now than after a contract.

How small an office do you take on?

We work with Austin offices of roughly 25 to 600 people. Below 25, a daily route stop rarely pays for itself, and we would rather say so than run it badly. A small team can still take lunch delivery if the building sits on an existing route.

Do we have to take all four services?

No. Most offices start with one, usually a coffee point or lunch delivery. The advantage of adding a second later is that it rides on the same route, with the same person, on the same invoice.

What happens if lunch is late or the coffee point runs dry?

Report it the same day and it is credited on your next invoice. The exact wording of that guarantee is in our service terms.

How do you handle allergies and dietary needs?

Tell us at ordering. Every box carries a name and the dish, and the kitchen plates special requests to that name. Our commissary handles nuts, gluten, dairy and sesame in the same room, so we never sell anything as allergen-free.

Will you cater our holiday party?

Only for teams we already feed every day, and only on a weekday. We do not take one-off events, weddings or galas, for the reason on the paper band above.

Start here

Ask about your office

Tell us the headcount and the floor. We will tell you whether a market or a coffee point makes sense first, and whether your building sits on a route we already run.

Tell us who we are talking to.
We need a phone number we can actually call back.
That email does not look right. Check it once more.
Street and floor. It tells us which route you would sit on. Give us the office address so we know which route it sits on.

An inquiry, not an order. Nothing is booked or charged until you sign a quote.