No banquet small print. A missed lunch reported the same day is credited.

These terms are between you and Continentalserves, trading at continentalserves.net as Continental Serves. Our postal address is 46 Market Street, Suite 4, Austin, Texas 59966, United States. That is the commissary and the office both. The route leaves from there at 06:30 every weekday.

We have fed Austin office staff since 2014. Around 40 people work here: cooks, route drivers, technicians who started out as baristas, and two cafeteria managers. When these terms say "we" or "us", they mean that business. When they say "you", they mean anyone reading this site, and, once a service agreement is signed, the company that signed it.

Phone +1 (393) 555-3266, email [email protected].

These terms took effect on September 27, 2026, and that is also the date they were last updated. They cover your use of continentalserves.net and every inquiry sent through it, by phone or by email.

Once a client signs a written service agreement for a coffee point, a micromarket, office lunch delivery or a cafeteria, that agreement governs the service itself. Where the agreement and this page disagree, the signed agreement wins. The guarantee in section 07 is written into every agreement we sign, so it holds either way.

The site describes four lines of work for Austin offices of roughly 25 to 600 people. Each one has its own room on the services page:

• Office coffee points: bean-to-cup machines installed, supplied, cleaned and descaled every fortnight, with milk carried on the route.
• Micromarkets: an open fridge, a dry shelf and a self-checkout kiosk in your breakroom, restocked every weekday morning.
• Office lunch delivery: a weekly rotating menu from our commissary, labelled per person.
• Cafeteria operation: we staff and run the staff canteen you already have.

What the site does not do: take orders, take payment, hold an account for you or confirm a booking. You also will not find weddings, galas, weekend events or one-off party trays here. We do not cook those. The kitchen that does your Tuesday lunch is not going to spend Saturday on a gala, and a holiday lunch for a team we already feed every week is the only exception we make.

The support chat on each page reaches a real person during working hours. It is a conversation, not a booking system. How chat and form data are handled is on the privacy page.

Nothing is sold or paid for on this site. There is no cart, no checkout and no card field. Every button says "Ask" because asking is all it does. Any figure you read here, whether a time, a headcount range or a price basis, is there to help you judge fit. It is an estimate, never a binding quote.

An inquiry becomes an order in four steps, and none can be skipped:

1. You send the form on the contact page, call, or write. Headcount, floor and office address are the useful facts.
2. We reply, normally the same working day, and arrange a site survey. For a coffee point or a market we need to see the power, water and floor space. A photo is not enough.
3. We send a written quote built on what the survey found. It names the service, the start date, the route day and the price basis from section 05.
4. You sign a service agreement. Only then is there an order, and only then does anything land in your building.

Either of us can walk away before step four without owing the other anything. We sometimes say no at step two. A 25-person office on a floor with no water line gets told plainly that a micromarket will serve it better than a plumbed coffee machine.

All prices are in USD. Sales tax is applied where Texas law requires it and shown as a separate line on the invoice. The bases:

• Office coffee point: a monthly equipment and service fee, plus beans and milk per cup served. Quoted after a site visit.
• Micromarket: employees pay per item at the self-checkout kiosk. Host terms are set by headcount at the site survey.
• Office lunch delivery: per plate, invoiced weekly to the company or paid by the employee, whichever you choose.
• Cafeteria operation: a monthly management fee plus food cost, on an open book you can inspect.

What moves a price. Headcount does, in both directions. So does cup volume, because a machine pulling 180 cups a day burns through beans and descaler faster than one pulling 40. Menu changes you ask for in the lunch program can shift the plate price, and so can a genuine swing in wholesale food cost, which on an open-book cafeteria you see line by line anyway. We give 30 days' written notice before any change to a signed rate. A change never applies backwards to plates already delivered.

The route runs Monday to Friday. The commissary opens at 06:30. Coffee points are cleaned and dialled in from 07:15. Micromarkets are restocked by 09:00 with every date checked, and anything past its date comes out and gets logged.

Office lunch delivery closes for orders at 10:00. Insulated crates leave at 11:40 and are on your floor by 12:00, with a name on every box. An order that arrives at 10:04 goes into the next day's count. We are not being difficult; the 10:00 figure is what the cooks portion against, and a late order means a guessed plate for someone.

Crates are collected from 14:30, and waste is weighed and logged at the commissary. Public holidays and any day your office is closed are listed in your service agreement. Tell us about an office closure at least one working day ahead and nothing is cooked or charged for it.

We need a named contact at reception or on the floor and working access to the loading dock or lift. If building security holds a driver for 40 minutes, the delivery time moves with it, and section 07 does not count that as our miss.

You may not:

• send an inquiry or chat message in someone else's name, or with a phone number or email that is not yours to give;
• submit forms or chat messages by script, or at a volume meant to flood the kitchen's inbox;
• probe, scan or try to get into any part of the server that is not a public page;
• upload or paste anything unlawful, abusive or carrying malicious code into the form or the chat;
• copy the site's text or photographs to present them as another operator's work;
• click paid ads for this site to run up an advertiser's bill.

The forms carry hidden fields that catch automated sends. Messages that trip them are dropped without a reply.

Everything written on this site, every photograph, the Continental Serves wordmark and symbol, and the day-route diagram on the home page are ours or used under licence. You may link to any page and quote a line with credit. You may not republish the photographs, reuse the wordmark or copy a service description for another business without our written permission.

The typefaces are licensed from their foundries under open font licences, and the icon glyphs ship under their own licence. Neither becomes yours or ours by appearing here.

We keep the site accurate and we fix what we find wrong. Still, it is provided as is and as available. We do not warrant that it runs without interruption, that it is free of every error, or that a menu dish described on a page will be on this week's rotation. Menus change weekly; that is the point of them.

Allergen and ingredient information comes on the label of each lunch box and on the micromarket item itself, not from this website. Check the label. If a person on your team has a serious allergy, tell us before the service starts so the commissary can plan for it, and understand that one commissary cooks every menu, so no dish can be promised free of every trace of a common allergen.

The site links out to a few places, including a map service for our address and the Microsoft privacy statement. We do not control those sites and are not answerable for them. The ad platforms that send visitors here are described on the privacy page and the cookie ledger.

Using this website costs you nothing. To the extent Texas law permits, we are not liable for indirect or consequential loss arising from using the site or relying on it, such as lost profit or a decision taken on the strength of a page.

For a service under a signed agreement, our liability is capped in that agreement, and the credit in section 07 is the remedy for a missed delivery or an empty coffee point. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that the law does not allow to be limited.

We may block an IP address, stop replying to a chat thread or ignore further inquiries from anyone who breaks section 08. We may also take the site, or a page of it, offline for maintenance without notice.

A running service ends on the notice period in its agreement. Either side can end it earlier if the other seriously breaches the agreement and does not put it right within 14 days of being told in writing. When a coffee point or a micromarket comes out, we remove our equipment on an agreed weekday and leave the space clean. Your final invoice carries any open credits from section 07.

These terms and any service agreement made through an inquiry here are governed by the law of Texas, United States. Any dispute is heard in the courts of Austin, Texas.

Before anyone files anything, call us. The complaints we hear are almost always a milk order or a late crate, and those get fixed on the phone. If you are a consumer with statutory rights where you live, nothing here takes those rights away.

When these terms change, we publish the new text on this page and update the date at the top. The version on this page on the day you use the site is the one that applies to that visit.

Clients with a signed agreement are emailed at least 30 days before a change that touches their service, the guarantee or the price basis. A change like that never takes effect against a signed agreement without that notice.

Continentalserves, trading as Continental Serves
46 Market Street, Suite 4
Austin, Texas 59966
United States

Email [email protected]
Phone +1 (393) 555-3266, weekdays from 06:30

Questions about your personal data, including a request to see or delete it, are handled under the data request section of the privacy page. If you want to talk about feeding your office rather than about the small print, the contact page has the full form.